Shipping policy

We are committed to delivering your orders safely and on time. Here’s everything you need to know about our shipping process:

1. Where We Ship

Worldwide Shipping – We deliver to almost every country! However, some products may have shipping restrictions based on location.

2. Shipping Methods & Delivery Times

We offer various shipping options based on speed and budget:

• Standard Shipping (5-10 business days)
• Express Shipping (2-5 business days)
• Local Pickup (Ready in 24 hours at our store)

At checkout, you’ll see estimated delivery dates based on item availability and the shipping provider selected.

3. Shipping Rates

• Shipping rates are weight-based and calculated at checkout.
• The weight of each item is displayed on its detail page.
• To align with our shipping partners' policies, all weights are rounded up to the nearest pound.

4. Lost or Delayed Packages

If your package is delayed or lost, please contact us immediately. We will assist in tracking your shipment and finding a resolution.

For any shipping inquiries, reach out to us at on WhatsApp at +254 721 977343.